Shipping policy
Order Processing
At Kafivo, we work to process and ship orders as quickly as possible. Orders are typically processed within 1–2 business days after payment has been successfully received and verified.
Delivery Time
Orders shipped within the United States are typically delivered within 3–5 business days after dispatch. Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Shipping Costs
Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase. Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information, when available, so you can monitor the status of your shipment.
Shipping Address
Please ensure that all shipping information provided at checkout is accurate and complete. Kafivo is not responsible for delays or delivery issues resulting from incorrect or incomplete address information.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.