Refund policy

Return Eligibility

We want you to be completely satisfied with your purchase from Kafivo. If you are not fully satisfied, you may return your item within 30 days of receiving your order. All products are eligible for return as long as they are returned in their original condition.

Return Process

To initiate a return, please contact our customer support team at support@Kafivo.shop within 30 days of delivery. Once your return request has been approved, we will provide instructions on how to send your item back.

Free Return Shipping

We provide free return shipping on all eligible returns. There are no return shipping charges for customers returning products within the approved return period.

Refunds

After we receive and inspect your returned item, we will process your refund. Approved refunds will be issued to the original payment method used for the purchase.

Refund Processing Time

Refunds are typically processed within a few busin